Frequently Asked Questions
Do You Have Questions?
We try address common inquiries that most clients have. Whether you’re seeking information for yourself or a loved one, our goal is to provide clear, compassionate answers to help you navigate the recovery journey. Here, you’ll find insights into our programs, treatment options, and support services, all designed to empower you towards a healthier, addiction-free life. If you have any additional questions, please don’t hesitate to reach out to our dedicated team
May I smoke at ARCA?
No, we are a non-smoking facility. Feel free to bring nicotine patches or gum with you to your admission appointment.
How much clothing may I bring to ARCA?
You may bring the equivalent of two carry-on bags.
What kind of clothing should I bring?
In most cases, casual dress is fine. A detailed list is available on the “What You Can Bring” page.
Will I be able to use the phone?
Yes, there are phones available for use during established phone times.
Will I be able to write letters?
Yes, bring postage, and envelopes.
Should I bring money with me?
You may bring a small amount(less than $20) of money for snack/drink machines. However, the machines do take debit/credit cards.
May I bring my own snacks?
No. No outside food or beverages are allowed.
May I have visitors?
In order for clients to stay focused on their treatment, visitation is currently not allowed at ARCA.
Is there treatment available for my family as well?
Yes, the family program may be very helpful. Ask your counselor after you get into treatment.
Drop off of personal items.
Clients are allowed two drop-offs during your stay at ARCA.
Drop offs are allowed:
- Monday-Friday 9AM-4PM
- Sunday 1:30PM-3PM
- All items must be dropped off at the main entrance.
- ONLY MONEY, CLOTHING, MEDICINES, AND HYGIENE PRODUCTS MAY
BE DROPPED OFF. - Any other items must be approved by ARCA staff in advance.
- You may also mail items to ARCA in care of the client’s name.
Our address is: 5755 Shattalon Drive Winston-Salem NC 27101